Here are some of the most frequently asked questions
There are 3 ways to buy a suit from Pursuit.
- Tailored: we help you find the right sizes and fits for you and then guide you through the process of having the suit tailored to fit you
- Custom: we design a suit with you and then make it from scratch to be uniquely yours
- Online: pick your style/size/fit and order on our website, then tailor locally on arrival if needed
This varies based on the type of suit selected and tailoring required.
Our standard turnaround time for Pursuit Tailored Suits (in-stock and tailored to fit) is 2 weeks. This timeline can sometimes be expedited and rush fees may apply.
When you need a suit in less than 2 weeks we will give you all your options which may include: paying a rush fee to expedite alterations, offering minimal alterations to ensure a wearable suit and inviting you back after your event for the remaining work, or allowing you to purchase an untailored suit and providing outside tailors who can potential do the work on your timeline. We always encourage you to make an appointment to come in as soon as possible to leave the most time for proper alterations. We do our best to help however we can.
Pursuit Custom suits are made just for you and typically take around a month to arrive. We recommend leaving additional time to for any in-house alterations that may be needed after your suits arrival.
We'll do our best! We keep a significant amount of our suit separates in-stock at the store and any of them are available for take-with purchases. You'll be limited to just the sizes and colors currently in-stock at the store.
Our Pursuit Tailored suits will require a pant hem which our tailor may be able to do while you wait (but other alterations will have to wait). If our tailor is not available, we can point you to someone who may be able to help.
If you're in a pinch, we recommend you give us a call as soon as possible.
We do ask you book an appointment for all suit purchases and pick-ups of suits previously purchased. This ensures you get the best experience with our undivided attention, without having to wait around. We also ask you book an appointment for wedding consults so that you can have an expert answer all your questions.
Same day appointments are available when schedules allow, book online or call the store.
Appointments are not necessary to purchase shirts, ties, or other accessories.
We accept returns of unworn, unaltered merchandise within 14 days of purchase/delivery with your receipt. Exchanges can be made within 30 days. All sales are final on custom made products, items that have been tailored, and on special order items or clearance sale purchases. If you purchase online please email us as soon as possible to arrange for a return shipping label.
We will happily offer you an exchange or store credit within 30 days of the item being purchased. Any refunds would need to be done within 14 days by the original purchaser with copy of receipt.
We focus primarily on professional attire; suits, tuxedos, blazers, dress shirts, ties, bow ties trousers, and accessories. We also carry select gift items and seasonal products like overcoats and scarves. The suits are our own Pursuit Brand while the shirts and accessories come from partner brands we love.
We carry a mix of our own Pursuit brand with curated selections from other major and independent brands we love.
Definitely not. We offer sizes from 34 (extra small) all the way through 60 (XXXL) and everything in between. These suits come in Slim Fit and Regular Fit but with our expert sales people and tailors what you end up with is 'your fit'. Pursuit Custom Suits are made just for you and, of course, will be fitted to your unique build and fit preference.
No way, we've sold suits to guys of all ages. When we say 'Suiting the Next Generation' that means we focus exclusively on modern styles and fits. If that's what you're looking for, we're your suit store. Whether you're 12 or 92.
Absolutely! We frequently sell suits to women who prefer the menswear look. Typically this can be accommodated with slightly more extensive alterations than our male customers, but not always. And custom suits and shirts are great options too.
Standard turnaround time for tailoring is two-three weeks for individuals--longer for wedding party groups. This can sometimes longer during busy times. We can usually expedite the process for a fee and often hem pants while you wait to get you a wearable suit on the run. If something comes up last minute, reach out and we'll do our best to help!
Tailoring costs vary based on the alterations needed. We prefer to charge customers the direct cost of alterations they actually need instead building costs into the price of everyone's suit. Please note, we no longer tailor items that were not purchased at Pursuit. For price of specific alterations, please reach out to your local Pursuit store.
We offer a full range of alterations on Pursuit suits and other products we sell. Our tailors can assist with...
Standard Alterations: what most customers need to make their suit fit their style preferences
Advanced Alterations: more technical alterations to when our suit is a tricky fit.
Please note, we do not tailor items that were not purchased at Pursuit.
No. We only alter clothing purchased at Pursuit. If you need recommendations, we're happy to point you toward other local tailors who can help.