We feel very fortunate our business is still strong during the chaos of the past year but we've had to make massive adjustments to how we run our small company during the pandemic. We know you can relate, especially if you've been planning (or re-planning) a wedding during this time.
With brighter days on the horizon, here's some guidance for those wondering how Pursuit is operating this year.
TLDR: BOOK EARLY OR RISK US BEING FULL!
Currently we are the smallest team imaginable, with just three of us holding down two stores and a warehouse as we dig out of the giant hole COVID put us in. Our limited time makes planning ahead even more critical, whether you're buying a single suit or looking to outfit your wedding party.
All visits to our stores for any reason are still by appointment only and that will continue through all of 2021. This allows our small staff to give you the uninterrupted time and service you deserve while also minimizing person to person contact.
When you combine the tiny team and the appointment only approach its not surprising our schedule is extremely full. This means individuals will need to book online weeks (or months) in advance. For wedding parties, you'll need to plan many months in advance to be sure we can fit everyone in. We simply don't have the capacity to work with last minute weddings or individuals needing suits in a hurry. This is a reality we want to be upfront about.
When Should I Book an Appointment?
There's no easy answer except as early as possible. For wedding parties, we normally require that you start with a Wedding Consult appointment no later than 6 months before your wedding date. If you're cutting it closer than that, reach out to see if we can accommodate an expedited timeline. It's likely our calendar will be completely full at various points of this year so please don't wait.
Limited Wedding Party Availability
We will not lower the standards of customer service and experience you expect from us, so instead we will need to limit the number of weddings our tiny team can serve in 2021. Committing early will allow you to claim your spot before they're full. If you're looking to outfit a wedding party, start with a Wedding Consult appointment as soon as possible and we can discuss your personalized timeline.
How Will The Wedding Process Work?
We have developed a detailed wedding process over the years that works great. This year we will be even more stringent about the timeline your wedding party will need to maintain as they purchase and pick-up their suits. This will make things faster, smoother, and stress free for you and the hundreds of others we are serving each month.
We know you've dealt with so much, especially those planning a COVID wedding, and we desperately wish we could help all of you! Unfortunately, that isn't realistic. We think the next best thing is to give everyone we can work with an excellent experience
Thank you so much for your support and trust in us, we look forward to working with you and giving you all a hug as soon as that is a thing again!